919.321.0128
919.929.0590 fax

 
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Tenant Services

 

  Red Door Company is dedicated to providing the highest level of service in the industry.

Tenants of properties managed by Red Door Company receive many benefits, including:
  • Attractive and valuable welcome gift for every new tenant
  • Helpful community information for tenants new to the area
  • Useful coupons for area businesses
  • Community access information, transportation information, and more
  • Easy on-line maintenance requests and prompt response by our maintenance team
  • Concierge services
  • Discounted Senior Care services
  • Quarterly newsletter to keep you informed about your property and community
  • Real Estate services when it comes time to purchase a home
  • Discounted house cleaning
  • Discounted landscaping
In the event of an emergency, call 911, then our 24-hour telephone number: 919.321.0128

Emergencies include:
  • Fire in your unit
  • Smoke inside your unit
  • Natural gas odor inside your unit (Please call the gas company, then our 24-hour telephone number)
  • Burst pipe or any leaking water (Please turn off the main water valve, then call our 24-hour telephone number)
For non-emergency priority repairs, call during business hours: 919.321.0128

Non-emergency priority repairs include:
  • No heat/no air conditioning in the unit
  • Refrigerator failure
  • No hot water in the unit
  • Electrical failure
  • All other repair and maintenance requests are non-emergency, non-priority repair requests.
Please complete a maintenance request and a Red Door Company representative will contact you shortly.